![]() For high volume orders, it can take anywhere between 5~8 business days** for processing. Orders are typically processed within 2~3 business days** (normal volume) if all items in the order are in stock. Upon arrival, order processing will begin (detailed shipping updates can be found on our social media). ![]() Once a product releases in Korea, it takes about 2~3 business days** for it to arrive at our warehouse in the U.S. PHOTO CARD - 2 versions / Random 3 out of 24.PHOTO BOOK (with Book Sleeve) - 2 versions / 1ea / 360p.Please remember to film an unboxing video, check the product condition immediately upon receipt, and contact our customer service department at for faulty products, defects, or any other issues within 7 business days of delivery.Shipping to some countries may be restricted due to COVID-19, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country's shipping restrictions before placing an order.The shipping speed applies after the order has been processed. Due to the effects of COVID-19 and depending on total volume, processing/shipping in general may be delayed and take longer than the standard high volume time frame of 5-8 business days for this particular merch collection.If you place an order that includes any pre-order item, shipping will occur once all items within that order are available to ship together (even if an item in the same order is in stock), so please place separate orders if you would like certain items shipped sooner than others based on release/shipping dates.that occur due to the nature of the product's material or manufacturing/packaging/delivery process cannot be a reason for exchange or return. Any spots, scratches, flaws, discoloration, etc. Any fine spots, scratches, flaws, or textural conditions that cannot be seen/identified from a 30cm distance cannot be a reason for exchange or return. may occur during packaging/delivery and cannot be the reason for return or exchange. Small scratches, flaws, discoloration, etc. The outer box/case/sleeve/cover is made for protecting the product underneath.Exchanges or returns will not be allowed for reasons other than a manufacturer defect.This product may sell out before the pre-order period ends. ![]() Actual product may vary from image shown. The color displayed on one's monitor and actual color may differ. The size and composition of the products are also subject to change depending on production circumstances.
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